I felt at ease with Dr. Wei as soon as we met. He is a great listener and was respectful of my pronouns. Dr. Wei offered me a procedure that was a better choice for me than a shoulder replacement. Dr. Wei was knowledgeable but humble and never made me feel confused with unnecessary jargon. He explained everything clearly and then let me make my own decision about what choice I thought was best for me. Dr. Wei was so comforting and attentive during my pre-surgical check-in. It felt like he really cared about me as a person. My neighbor, who was called after my surgery, mentioned how clearly Dr. Wei explained everything to her and answered her questions.